Privacy Policy
Last updated: August 6, 2025
PACA Industrial Distribution (“PACA,” “PACA Hydraulics,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our website visitors. This policy outlines how we collect, use, and protect your data when you visit www.paca.ca.
This Privacy Policy applies solely to our website and related services. By using our site, you consent to the practices described here.
1. Who We Are
PACA Industrial Distribution is a Canadian company based in Ontario, serving Canadian manufacturers and OEMs with high-quality hydraulic products and solutions.
Website: www.paca.ca
Email: marketingcommunications@paca.ca
2. What Data We Collect
We do not require users to register or create an account to use our website. However, we may collect personal information when you:
- Fill out a contact form
- Interact with embedded content (e.g., YouTube videos)
- Click on links to our social media platforms
- Engage with our email communications (if subscribed)
The information we may collect includes:
- Name
- Email address
- Company name
- IP address
- Browser and device information (collected via Google Analytics)
3. How We Use Your Information
We use the information collected for the following purposes:
- To respond to inquiries submitted via our contact form
- To improve website functionality and user experience
- To send relevant content and product updates (only if you’ve opted in)
- To analyze website traffic through Google Analytics (non-personalized)
We do not sell or rent your personal information to third parties.
4. Email Communications & CASL Compliance
If you opt in to receive emails from PACA, we may contact you with occasional updates, product news, or other relevant information. We comply with Canada’s Anti-Spam Legislation (CASL) and will always include an unsubscribe link in our emails.
You can unsubscribe at any time using the link provided, or by contacting us directly at marketingcommunications@paca.ca.
5. Embedded Content and Third Parties
Our website may include embedded content (e.g., YouTube videos) that behaves in the same way as if you visited the original site. These third-party services may collect data about you and use cookies.
We use the following third-party platforms:
- YouTube – for embedded videos
- LinkedIn – linked social media profile
- Google Analytics – anonymous website traffic insights
- Brevo – email communications
- Apollo – B2B prospecting and outreach
Each third party has its own privacy practices, which we encourage you to review on their respective sites.
6. Cookies & Tracking
We use cookies to enhance your browsing experience and collect anonymized usage data through Google Analytics. These cookies do not contain personal information.
You can manage cookie preferences through your browser settings at any time.
7. Data Security
Our website is hosted on secure servers through GoDaddy and uses HTTPS encryption to protect your data. Emails submitted via contact forms are securely received by our team using Microsoft Outlook.
While we take appropriate steps to safeguard your information, no transmission over the internet can be guaranteed 100% secure.
8. Your Rights
As a Canadian resident, you have the right to:
- Know what personal data we collect
- Request correction of inaccurate data
- Withdraw consent from receiving communications
- Request that we delete your information (subject to applicable laws)
To exercise these rights, email us at marketingcommunications@paca.ca.
9. Changes to This Policy
We may update this policy occasionally. The most recent version will always be available on this page with the date of the last revision clearly marked.